Patients tend to show interest in virtual care

Health and Wellness Informatics News

Telehealth utilization rates do go down. But, virtual care companies can still make it to the top. There is a need to focus on their consumer base.

The report proves that the patient shows great interest in post-pandemic virtual care. Telehealth platform Doximity research surveyed three-quarters of patients.

The patients say that they wish to continue virtual care. The report surveyed 2000 patients and more than 1000 physicians. Virtual care gained trust among users.

Doximity VP of product Peter Alperin said, “The results of our study suggest doctors and patients alike have found it easy and convenient to adopt telemedicine, so much so that they plan to continue using it after the pandemic.”

The Doximity report predicted future telemedicine trends. They did so by analyzing telehealth adoption among its user groups. This was from January 2020 to June 2021.

During this phase, the patient’s experience with telemedicine got tested. The report showed Boston being the highest telemedicine adoption rate. It is followed by Baltimore, Charlotte, North Carolina, Philadelphia, and San Francisco.

Adoption is high among endocrinologists, gastroenterologists, and rheumatologists.

This is strong across physicians of all age groups. Two-thirds of physicians believe access to telehealth builds trust with patients. This is especially among marginalized communities.

Telemedicine increases feelings of safety among patients. This provides access to care without the potential exposure risk. Risks include inconvenience and in-person visits to busy clinical settings.

Factor like the ease of including family and caregivers affects patients’ trust. Regardless of physical location, the ease of including family plays an immense role.

More than 73% of patients surveyed state that they wish to receive most of the telehealth.

This rate is consistent among different race and ethnicity groups. Hence, telemedicine is becoming a prime aim of the healthcare experience.

This change came across due to the pandemic. Broadband access still is an important factor across virtual care access. 19% of patients with income below $25,000 depend on smartphones for internet access.

Healthcare systems aim to promote health equity. This occurs by investing in mobile-first solutions.


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